Alamo USA Rentals Cars
Alamo Rent A Car has been one of the leading rental car agencies in the United States for over 30 years. With approximately 300 locations, Alamo covers a majority of the United States. Alamo is the only rental car company that has designed its fleet around the needs of travelers! Its modern fleet, the youngest in the US rental car industry, is always well maintained and is generally very well equipped.
Alamo-Satisfaction-Guarantee
At the pickup counter, you will be offered several "extras" for a certain surcharge like extra insurances or upgrades. If you chose one of these options but no longer wish to have this on the next day, you can return to the nearest Alamo location within 24 hours and cancel the feature you added on. The surcharge for this extra option will be reimbursed in full. For the 24 hour time period, the time of pick up will determine the start of the 24 hour period. After the 24 hour period, the additional charges for added extras cannot be reimbursed.
Supplemental Liability Insurance
The government required liability insurance included by the rental car companies in the United States is considered insufficient by independent experts. The coverage required by law ranges from US-$ 0 (basically no insurance coverage) to a maximum of US$ 60,000. We strongly recommend adding a supplemental liability insurance package; otherwise you will personally be held responsible for any damages. In all "PLUS" packages a Supplemental Liability Insurance with US$ 1 million in coverage is included directly from Alamo (coverage amounts reflect current coverage, subject to change). Coverage directly by Alamo means that in case of an accident the claim will be handled directly through Alamo with no upfront cost to you!
Toll Pass Service
At rental locations in Florida, Colorado, and Houston, Alamo offers a so called "Toll Pass Service". You will be enrolled in a toll pass service which will allow you to "drive through" toll stations and the respective toll will be charged a credit card of your choice (toll charged in addition to the above mentioned fee). With this service you never have to worry about having the correct cash in hand when coming to a toll plaza.
Notice: If you want to travel along the Florida Turnpike from Miami to Key West, you will need to purchase a SunPass; this 47 mile stretch does not accept cash or credit cards anymore for toll charges. In case you do not have a SunPass, you can simply take U.S. 1 south from Miami Beach to Key West, or, if you are traveling from Orlando, you can take the Florida Turnpike to the Miami-Dade County line and then turn onto I-95 south, which will then turn into U.S. 1 later on.
Alamo Service
At all rental locations, Alamo offers the rental agreement also in the German language. A 24 hour German-speaking hotline is also available without charge as a special service. In addition, Alamo will also adapt their rental vehicles for handicap drivers, if necessary (Hand gas).